IndiGo Airlines Reviews


IndiGo Airlines Reviews

IndiGo is an Indian airline company headquartered at Gurgaon, India. It is a low cost carrier and the largest airline in India with a market share of 30.3% as of September 2013. IndiGo is one of the fastest growing low cost carriers in the world. With its fleet of 72 new Airbus A320 aircraft, the airline offers 447 daily flights connecting to 35 destinations.

IndiGo operates to 35 destinations in India and abroad with 434 daily flights. In January 2013, the Centre for Asia Pacific Aviation announced that, following Indonesian airline Lion Air, IndiGo was the second fastest growing low-cost carrier in the continent. In August 2013, the Centre for Asia Pacific Aviation ranked IndiGo amongst the 10 biggest low-cost carriers in the world. IndiGo’s first international service was launched between New Delhi and Dubai on 1 September 2011. Over the following weeks, the international services were expanded to serve Bangkok, Singapore, Muscat and Kathmandu from New Delhi and Mumbai. IndiGo’s speciality is a boarding ramp that allows people riding in a wheelchair to get into the plane comfortably. This is a rare feature worldwide. IndiGo’s livery is mostly painted in indigo and white colours. The bottoms of the aircraft are painted in indigo, followed by sky blue stripes below the wings. The upper portion is given a white background along with the airline’s name written in indigo. A dot-line structure of an aircraft is painted near the noses of IndiGo’s aircraft. IndiGo’s official website is written on the engines, which have an indigo background. Finally, the tail is mostly indigo again, with the carrier’s name written at the top in indigo, a sky blue stripe in the middle, on a white background. On the belly of the aircraft are 20 spots depicted as a plane representing the airline’s logo. Being a low-cost carrier, none of IndiGo’s flights have business class or first class sections. It offers only economy class seating. To keep fares low, IndiGo does not provide complimentary meals in any of its flights, though it does have a buy-on board in-flight meal programme. No in-flight entertainment is available, but the airline provides an in-flight catalogue Hello 6E which gives information about various duty-free products which can be bought on board. IndiGo offers premium services, where the passengers, at a higher fare, can avail additional benefits like a pre-assigned seat and meals on board. It also offers a service called IndiGo Corporate Programme for corporate travellers.

IndiGo has won the following awards:Best LCC (low-cost carrier) by the Airline Passengers Association of India (2007), Best LCC at the Galileo Express Travel Awards (2008), CNBC Awaaz’s Travel Award for best low cost airline(2009), and Skytrax Awards – Best low cost carrier (2010, 11, 12,13).

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