Amsterdam Schiphol Airport Reviews


Amsterdam Schiphol Airport Reviews

Amsterdam Airport Schiphol (Dutch: Luchthaven Schiphol, Dutch pronunciation: [ˈlʏxtˌɦaːvə(n) ˈsxɪpɦɔl]) (IATA: AMS, ICAO: EHAM) is the main international airport of the Netherlands, located 20 minutes (4.9 NM (9.1 km; 5.6 mi) southwest of Amsterdam, in the municipality of Haarlemmermeer. It is the fourth busiest airport in Europe in terms of passengers.

Amsterdam Schiphol Airport is the primary hub for KLM and KLM Cityhopper as well as for Arkefly, Corendon Dutch Airlines, Martinair and The airport also serves as a European hub for Delta Air Lines and as a base for Vueling. Schiphol is considered to be an airport city. The airport’s official English name, Amsterdam Airport Schiphol, reflects the original Dutch word order (Luchthaven Schiphol).

Amsterdam Schiphol Airport uses a one terminal concept, where all facilities are located under a single roof, radiating from the central ‘plaza’. The terminal, though, is divided into three sections or halls designated 1, 2 and 3. To all of these halls, piers or concourses are connected. However, it is possible, on both sides of security or border inspection, to walk from between piers, even those connected to different halls. The exception to this is the low-cost pier M: once airside (past security), passengers cannot access any other areas. Border control separates Schengen from non-Schengen areas. Schiphol Airport has approximately 165 boarding gates.

Schiphol has large shopping areas as a source of revenue and as an additional attraction for passengers. Schiphol Plaza is the shopping centre before customs, hence it is used by air travelers and non-traveling visitors.


Business Services – Airport Business Point is a waiting lounge at Schiphol Plaza where you wait for business associates or drivers. Location: Arrivals Hall 2. Hours: 9am – 6pm. Conference Rooms – Exchange Avenue offers business travelers the ability to rent conference halls and boardrooms. Location: Departures Level 1, 3rd Floor.
Car Rentals – Avis • Budget • Europcar • Hertz • National • Sixt. Location: Schiphol Plaza, behind the Arrivals Hall.
Casino – Why pay for a hotel room, when you can just as easily blow your money at the casino. Only at the casino do you actually have a chance of leaving with more money than you came in with. Location: Room 2, between Gates E and F. Hours: 6:30am- 7:30pm.
Children’s Play Areas – Kids Forest is a forest-like play area where your kids can run around and burn off some steam before getting on the flight. Hours: Holland Boulevard.
City Tours – There is a tour company located in the terminal that offers tours in between flights. The stopover excursions are 2-3.5 hours in duration. See more sightseeing options for longer transits below.
Cots – In the event of bad weather or delays, this airport has a supply of cots for stranded travelers. At the moment, we are not sure where you can find them or how you can get your hands on one, but they do exist.
Currency Exchange – Yes (airside and landside).
Fitness and Spa – The Sheraton Fitness & Spa offers a day pass that allows you unlimited use of gym, sauna and rainforest showers, steam room and spa area. Located: landside between Schiphol Plaza and the World Trade Center. Rate: EUR 20. Hours: 24 hours / 7 days a week. * The sauna and steam room are not available between 23:00pm-06:00am.
Food / Restaurants – While there are MANY food and drink options at Schiphol airport, I’ve only listed the facilities that are open 24 hours.
Landside – Burger King (Plaza Schiphol) • Délifrance Plaza (Plaza Schiphol) • Dutch & delicious (Arrivals 2) • Grand Cafe Plaza (Arrivals 3) • Juggle Juice Bar (Arrivals 3) • Le Place (Arrivals 1) • Per Tutti! (Arrivals 2) • Pizza Per Tutti! (Arrivals 3) • Starbucks (Plaza Schiphol).
Airside – Bread! (Lounge 3) • Cone Bar (Lounge 2) • Mediterranean Sandwich Bar (Lounge 1) • Starbucks (Lounge 1).
Library – This is the world’s first airport library inside. In addition to books, you can read or listen to music on the iPads. Rate: free.
Luggage Storage / Lockers – You can store your bags in the luggage lockers for up to 7 days. Locations: Lounge 1, Lounge 2, Lounge 3, Lounge D – pier, Arrivals 3, Kelderplein. Rates: depends on the size of the locker – from EUR 5.00 per 24 hours to EUR 10.00 per 24 hours.
MassagesChair Massages – You keep your clothes and sit comfortably in an ergonomically designed chair while your shoulders, head, neck, back, arms and hands are treated. Rates EUR 16.50 (10 minutes) or EUR 27.50 (20 minutes). Location: Airside, Holland Boulevard. Hours: 8:30 am – 7:00 pm.
Massage-O-Matic – special unit that includes a shiatsu massage chair and relaxing with music. Duration: 8 minutes. Location: Near the window in Room 2, between Pier D and E (next to the bar). Rate: EUR 4.
Back to Life Massage – chair or foot massages. Location: Holland Boulevard. Hours: 7am – 7pm. Rates: € 16.50 (for 10 minute massage).
National Museum – The Rijksmuseum Amsterdam Schiphol contains a permanent exhibition of ten works of old master from the Golden Age. Location: Airside, on Holland Boulevard, between the E and F Pier. Hours: daily from 07:00am-20.00pm. Rate: free.
Panorama Terrace – The Panorama Terrace offers a great view of the aircraft and tarmac. Location: between Arrivals 1 and 2 and 3. Hours: 9am – 5pm (Winter) and 7am-8pm (Summer).
Prayer Rooms – There is a Meditation Center is that is open to all religions. The facility includes a library with text books of various religions in different languages. Church service is held Sunday at 11:00am. Location: Airside.
Showers – Rates: € 15.00 (including soap, shampoo, shower cap, towels, hair dryer and drink). Location: 1st floor in the Mercure Hotel (Lounge 3) or Yotel (Lounge 2, near Pier D), near the entrance to Gates $ (upstairs), between Gates E&F (upstairs), between Gates D&E (upstairs). Hours: 24 hours. A reader tells me that there is a free shower  on the first floor, midway between lounge 41 (Menzies/Servisair lounge) and 42 (British Airways lounge). Tim says “you have to take your own towel, soaps, shampoos etc, but the shower head pressure and temperature is good.”
Smoking Rooms – Smoking is not permitted inside the terminal except in designated smoking rooms near the food concessions.. There are designated smoking areas outside the terminal.
Snooze Chairs – The airport has5 rest zones with reclining relaxation chairs. Locations: Gates D, Two locations near Gates E (upstairs), Near the entrance to Gate D (upstairs), Near the entrance to Gates C. Rate: Free.
Theatre – The XD Theatre show a variety of 3D movies. Duration: 4-5 minutes. Location: Schiphol Plaza. Hours: 7am – 10pm.Rate: €5.
Weddings – At first I thought this was a joke. However, it is true….you can have your dream wedding at the airport with the tarmac as your stunning backdrop.
More things to do away from the airport with more than 4 hour transit – Museums: Rijksmuseum, Van Gogh Museum, Anne Frank House, Zaanse Schans. Keukenhof, to view the tulip displays in Spring. Madurodam, the minitaure city is open 365 days. Delta Works, Canal trips and the village of Giethoorn. Aviodrome, the National Aviation Theme Park. The Floating Dutchman, a bus ride on the water. Departures: 10am, 1pm and 4pm (Wed – Sun).
Internet – Free WiFi is available at Amsterdam Schiphol airport for one hour. Connect to the “KPN Network”. You will have a maximum two sessions at 30 minutes each. You can pay for Premium WiFi by credit card using the machines at the KPN Internet Zones or in cash at one of the nearby stores. The KPN Internet Zones are located landside at Schiphol Plaza and airside beyond Passport Control in Departure Lounge 1, Pier C (near C10), Departure Lounge 3 (Pier G), Pier D and Departure Lounge 4 (Pier M).

Airport opening hours:
Open 24 hours

Amsterdam Schiphol Airport Official Website

Amsterdam Schiphol Airport Map

Amsterdam Schiphol Airport Weather Forecast

[yr url=”” links=”0″ table=”1″ ]